How it Works
Print Your Postage
Print your FedEx, USPS or UPS postage as you normally would. This can be done through any of your current marketplace systems, or through a shipping vendor like Pirateship.com, Shippo.com or Stamps.com. Use your new US address as the "ship from" and return address.
Enter the Shipment Info
From your Border Giant dashboard, enter the shipment information. You can do this manually or upload shipments in bulk using any spreadsheet.
Drop Off Your Parcels
Drop off the shipments at Border Giant's Thunder Bay office. We will transport them to the USA, clear them through US customs and deposit them with the proper carrier. That’s all to it!
The Parcel’s Export Journey
Jane, an online store owner, packs up her parcel using free shipping supplies that Border Giant imported for her and prints off the shipping labels from her e-commerce site.
Jane then logs into her Border Giant account and imports her sales. This process brings all the required information for the individual shipments into the Border Giant system. From her account, the Border Giant fees will be paid, and the parcel will be cleared into the day’s manifest for Border Giant.
Jane drops off her parcel at her local Border Giant location.
Border Giant clears the parcel through US customs and deposits it with the proper carrier.
What You’ll Need
Sign USPS Form 1583
The USPS Form 1583 is a form that authorizes Border Giant as your CMRA (commercial mail receiving agency) to receive mail for you. Our system will auto-fill the form using your account info so all you have to do is sign it with us online or locally.
Two Types of Valid ID
One must contain your photo, and at least one must have your current address. See the list of acceptable IDs from the FAQ section below.
Our Pricing Per Parcel
1lbs - 75Lbs
During the BETA test period we will be offering our services for a flat rate of $2 per package (under 1lb) and $3 (1-75 lbs)
Restrictions & Prohibited Items
Please read the following list of items that cannot be brought over the US Border.
Cannabis, narcotics or drugs of any kind
Chemicals, hazardous materials or combustibles
Firearms, ammunition or weapons of any kind
Food and beverages
Glasses/eyewear (prescription and non‑prescription)
Human remains (including ashes and hair)
Knockoff or bootleg products that violate copyright laws
Medicine (prescription and non‑prescription)
Plant matter (including seeds)
Shipments cannot exceed $800 USD retail value
As we process section 321 shipments, only shipments under $800 US Dollars are duty free upon entering into the United States.
FAQS AND MORE INFO
A CMRA is a private business that accepts mail from a postal service on behalf of their clients.
In order to legally receive mail on behalf of a customer at a US address (through the US Postal Service), a business must comply with USPS's CMRA regulations, including keeping an authorization form on file, verifying ID and address of customer and updating information with the local Postmaster.
The full regulations governing CMRAs can be found in the USPS Domestic Mail manual, section 500.1.8
The USPS Form 1583 is a form that authorizes Border Giant as your CMRA (commercial mail receiving agency) to receive mail for you.
It also confirms to USPS that we have properly checked your address and ID before receiving mail at our facility for you.
When you sign up with BorderGiant.com, our system will generate the USPS form 1583 from the information that you provided during sign up.
You will be able to sign the form digitally online.
The final step is verification of ID and current address. This can be done using our online AI ID verification system, or by bringing your documents into Border Giant in Thunder Bay, and one of our staff will manually verify your ID and address.
Once your ID and address are verified, we will be able to receive mail for you at your new US address.
For the USPS form 1583, you must provide two types of ID from the following list of acceptable forms of identification. One must contain your photo, and at least one must have your current address. Acceptable IDs are the following:
Valid driver’s license or state non-driver’s identification card
Current lease, mortgage, or deed of trust
Voter or vehicle registration card
Home or vehicle insurance policy
University Student ID
Passport or Driver's License