How it Works
Make an Online Order
Use your new U.S. address as your delivery address. Be sure to include the same name (business or personal) that you signed up with, along with the #123ABC assigned to you.
Enter the Shipment Info
When you know something is on its way, log in to your Border Giant account, click on "Import Shipment" and enter the shipment information. You will need to upload an invoice showing the value and vendor information.
Pickup Your Parcels
When the shipment arrives at our US location it will automatically be cleared through Canadian Customs and delivered to our Thunder Bay Warehouse. You will receive an email that it is ready for pickup, along with the invoice for any duties and taxes collected.
The Parcel’s Import Journey
John purchases a book from the U.S. based Amazon.com and has it shipped to his Border Giant address in Grand Marais, MN.
John logs into his Border Giant account and clicks “import order.” He then enters some information for Customs, like what is in the parcel and how much was paid for it. Now, Border Giant has all the required data to track the parcel and declare it through customs.
The parcel arrives at Border Giant's US warehouse and it is then imported to Border Giant’s warehouse in Thunder Bay.
When John’s parcel arrives, an e-mail notification is sent to John that his parcel is ready and the cost of Border Giant fees, taxes, and duties owed. John then heads the Thunder Bay facility, pays his bill, and is happily engrossed in his book.